Shipping & Delivery
We want your order to arrive quickly, safely, and reliably. That's why we work with experienced shipping providers and carefully pack and ship your order directly from our warehouse.
Shipping Costs
- Free shipping on orders over €49
- Under €49, shipping costs will be displayed at checkout.
Delivery Time
Orders are usually shipped within 1–2 business days.
Delivery time is typically:
- Germany or France: 1–3 business days
- Europe: 2–7 business days
Please note that in individual cases – for example, on holidays or during periods of particularly high order volume – longer delivery times may occur.
Tracking
Once your order has been shipped, you will receive a shipping confirmation by email with a tracking link. This allows you to check the current status of your delivery at any time.
Delivery Countries
We currently deliver to numerous European countries.
If your country is not available at checkout, please contact us via our contact form or by email at kontakt@skipper-wear.com.
Damaged or Incomplete Delivery
If your order arrives damaged or an item is missing, please contact our customer service as soon as possible.
Please have your order number ready and, if possible, send us photos of the packaging or the affected item. This will allow us to process your request quickly.
Received the Wrong Item?
If you have accidentally received the wrong item, we apologize for the inconvenience.
Simply contact our customer service with your order number. We will arrange a free replacement as quickly as possible.
Sustainable Shipping
We are committed to the responsible use of resources and use environmentally friendly packaging materials whenever possible. Our goal is to reduce packaging material to the necessary minimum while ensuring the safe delivery of your order.
Questions about your delivery?
Our customer service will be happy to help you.
Email: kontakt@skipper-wear.com
Or simply use our contact form – we will address your concerns as quickly as possible.