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FAQ – Frequently Asked Questions
To our products
- 100% cotton T-shirts are made entirely of cotton and are characterized by their special softness, pleasant wearing comfort, breathability and skin-friendliness. They are ideal for people with sensitive skin.
- T-shirts made of 95% cotton & 5% elastane combine the advantages of cotton with greater stretchability. They are perfect for a figure-hugging look.
“ Oeko-Tex Standard 100 ” is a globally recognized certification system for textiles that ensures that products have been tested for substances that are harmful to health. If a textile is certified with the Oeko-Tex Standard 100, it means that the product has been tested for harmful chemicals at all stages of production - from the raw material to the finished product. We are committed to ensuring that all items of clothing that come into direct contact with the skin are certified according to the Oeko-Tex Standard 100 .
We are always busy expanding our product range. You are welcome to subscribe to our newsletter or our Instagram page to stay up to date.
Both. Our undershirts are designed to offer maximum comfort in everyday life as well as under business shirts. Depending on the model, Crew Neck, V-Neck or Deep V are suitable for different purposes.
Yes. Our boxer shorts combine high-quality cotton with a comfortable fit and offer great wearing comfort – whether in the office, at home, or on the go.
Materials & Care
Our products are made from carefully selected materials. Depending on the model, we use either 100% cotton or a premium stretch quality made from 95% cotton and 5% elastane. Both variants offer high wearing comfort, a pleasant feel, and are designed for daily use.
Yes, our shirts can be washed in any standard washing machine. To maintain the quality of the shirts over time, we recommend washing them at 40 degrees Celsius with similar colors and avoiding tumble drying.
You can easily find your optimal size using our size chart in the product ads. If you have any additional questions about specific features, do not hesitate to contact us via our contact form or by email at kontakt@skipper-wear.com .
Yes. Our products are made from high-quality materials and carefully processed. If the care instructions are followed, fit, color, and comfort will be maintained even after many washes.
Yes. Both our 100% cotton models and our premium stretch undershirts are highly breathable. They promote a comfortable body climate and ensure high wearing comfort throughout the day.
Cotton offers a pleasant feel, is breathable and ensures a natural wearing experience. Depending on the model, we complement it with a small proportion of elastane to achieve additional flexibility and an optimal fit.
fit
Our products are true to size. In most cases, you can choose your usual size. For an optimal fit, we also recommend checking our size charts on the respective product page.
If you have additional questions about specific features, do not hesitate to contact us via our contact form or by email at kontakt@skipper-wear.com.
Our undershirts are cut in either a modern or a body-hugging style, depending on the model. The boxer shorts offer a comfortable fit with ample freedom of movement. Detailed sizing information can be found directly on each product page.
Our products are designed to retain their shape even after many washes. If the recommended care instructions are followed, the fit and comfort will be maintained long-term.
Order
You can usually cancel your order within 24 hours of placing it. If the item has already been shipped, you should process it through the returns process. If you have any further questions or concerns, please contact us at kontakt@skipper-wear.com or use our contact form .
Yes. You can combine undershirts, boxer shorts, and different colors, sizes, and styles as you wish.
payment
You will find your invoice as a link in the order confirmation that was sent to you by email. If you no longer have this email, you can contact our support team at any time at kontakt@Skipper-wear.com or via our contact form .
You can find your invoice as a link in the order confirmation that was sent to you by email. If you no longer have this email, you can contact our support team at any time at kontakt@Skipper-wear.com or via our contact form.
Shipment
Shipping within Germany is free . Shipping costs for other countries within the EU are displayed in the order overview, depending on the country and order quantity.
Orders usually ship within 1-2 business days. Delivery time depends on the destination country and the respective shipping provider.
Is the item damaged?
If yes, we are very sorry that this incident has occurred. You can contact us at any time via our contact form or at contact@skipper-wear.com to tell us about the incident. We will find a complete solution that will satisfy you.
We are very sorry that this incident has occurred. You can contact us at any time via our contact form or at contact@skipper-wear.com to tell us about the incident. We will find a complete solution that will satisfy you.
Return and Refund
After receiving the goods, you have the option of returning the item free of charge within 30 days using the enclosed return label if you are not satisfied with it.
After you have indicated the return in your order overview, you will receive a return label from us as well as clear instructions on how and where to send the package.
We are sorry! Please take a photo of the defective item and contact us at kontakt@skipper-wear.com . We will do everything we can to find a 100% satisfactory solution for you.
You will receive an automatic refund to your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at contact@skipper-wear.com .